Frequently Asked Questions

True DevWorks builds and manages modern websites, web applications, client portals, automation systems, and custom business software.

We focus on creating fast, scalable solutions without forcing businesses into complicated website builders, bloated plugins, or systems that require constant technical maintenance.

Our goal is simple: technology should help run your business, not become another job you have to manage.

We develop a wide range of digital solutions, including:

• Business websites
• E-commerce websites
• Client and customer portals
• Internal business applications
• Mobile-friendly web applications
• Lead management systems
• Scheduling and booking systems
• Payment integrations
• Business workflow automation
• Custom dashboards
• Membership platforms
• Sports and recruiting platforms
• Custom API integrations

If your business currently relies on spreadsheets, emails, manual processes, or several disconnected applications, there is often an opportunity to bring those systems together.

True DevWorks uses a modern, cloud-based web development architecture designed around performance, security, scalability, and maintainability.

Depending on the project, solutions may include modern JavaScript frameworks, API-driven services, managed databases, cloud infrastructure, authentication systems, payment processors, and third-party business integrations.

We intentionally do not publish every component of our internal development environment or development process.

What matters to our clients is the result: a professionally managed application that is fast, secure, maintainable, and capable of growing with their business.

Generally, no.

True DevWorks specializes in modern custom web solutions rather than traditional WordPress websites built from themes and large collections of plugins.

WordPress can be appropriate for certain projects, but many businesses eventually struggle with plugin conflicts, security maintenance, performance problems, and ongoing updates.

Our approach allows us to build the functionality a business actually needs without stacking unnecessary plugins on top of one another.

Yes.

The amount of control available depends on the project.

Content such as services, products, images, team members, FAQs, announcements, and other frequently changing information can be built into an administrative interface when needed.

True DevWorks also provides ongoing website management, so clients who would rather send us an update instead of managing it themselves can do exactly that.

Website update requests are typically completed within 72 hours or sooner.

Yes.

True DevWorks managed plans include hosting as part of the service.

We manage the technical environment, including infrastructure, deployment, security updates, backups, and other systems required to keep your website or application operating.

You do not need to purchase and maintain a separate hosting account.

True DevWorks manages the complete technical environment used to operate the website or application.

This includes areas such as:

• Hosting
• Server infrastructure
• Deployment
• Cloud services
• DNS configuration
• Cloudflare configuration
• SSL certificates
• Security updates
• Backups
• Application monitoring

This allows us to maintain a consistent environment and resolve technical problems without relying on several unrelated vendors.

Client-owned business assets, such as a domain name or specifically agreed third-party accounts, may remain under the client's ownership.

Your domain can remain registered in your name or business name.

True DevWorks can manage the technical DNS configuration required to connect the domain to the systems we manage without requiring ownership of the domain itself.

If you decide to end your service, True DevWorks can provide the website or application project files as part of our offboarding process.

A $500 transfer and offboarding fee applies.

This covers preparing the project for transfer, organizing the applicable files, and assisting with the transition away from the True DevWorks managed environment.

The receiving provider may need to recreate hosting, infrastructure, databases, third-party services, or other components depending on the application.

Yes.

Managed True DevWorks services include backups and infrastructure protection appropriate for the project.

Our goal is to make recovery a normal part of system design rather than something everyone suddenly remembers is important after something breaks.

Yes.

Our websites and applications are designed with responsive layouts so they work across desktop computers, tablets, and mobile devices.

For many businesses, mobile usability is treated as a primary design requirement rather than an afterthought.

Yes.

We can integrate payment platforms such as Stripe and other supported payment providers for projects requiring:

• Online purchases
• Service payments
• Deposits
• Invoices
• Subscriptions
• Customer payment portals

The exact payment architecture depends on the business and project requirements.

Yes.

One of the advantages of custom development is the ability to connect systems together.

Depending on the APIs and integration options available, we can connect websites and applications with systems such as:

• CRM platforms
• Email services
• Accounting systems
• Payment processors
• Scheduling platforms
• Marketing tools
• Google services
• Microsoft services
• Customer communication systems
• Internal business applications

We can also create custom workflows that move information between systems automatically.

Yes.

Automation is a major part of what True DevWorks offers.

Examples include:

• Automatically processing website leads
• Sending customer notifications
• Creating internal tasks
• Updating customer records
• Moving information between systems
• Generating reports
• Triggering follow-up workflows
• Automating repetitive administrative processes

Our higher-tier managed services are designed specifically for businesses that want technology to do more than simply display a website.

Yes, when it provides a practical benefit.

AI is one of many development tools available today, but generated output should not automatically be treated as correct.

True DevWorks combines modern development tools with layered testing and human validation of business workflows, processes, integrations, and application behavior.

AI may accelerate portions of development, but business-critical functionality is still reviewed and tested before deployment.

Our websites are built with a strong technical SEO foundation.

Depending on the project and service level, this may include:

• Search-friendly page structure
• Page titles and metadata
• Mobile optimization
• Performance optimization
• Semantic HTML
• Structured content
• Sitemap configuration
• Search engine indexing configuration
• Local SEO structure
• Analytics integration

SEO is an ongoing process, so ranking for competitive keywords may require additional content, authority building, and marketing beyond the initial website build.

Yes.

We can replace an outdated website while preserving the important parts of your existing online presence.

Depending on the project, we can migrate content, redesign the user experience, improve mobile usability, improve performance, restructure navigation, and add functionality that was not available on the original site.

Yes.

We can rebuild an existing WordPress website using the True DevWorks managed platform.

Content, images, branding, and functionality can be reviewed and migrated while eliminating unnecessary themes and plugins.

This is particularly useful for businesses that are tired of constantly updating WordPress, dealing with plugin problems, or paying multiple vendors to keep a relatively simple website operating.

True DevWorks offers managed service plans based on the level of functionality and ongoing support your business needs.

Plans are available with quarterly or annual billing, with annual plans receiving a discount.

Launch

Designed for businesses that need a professional online presence with managed hosting and support.

Business Growth

Designed for growing businesses that need additional lead generation, customer functionality, and ongoing optimization.

Automation & Scale

Designed for businesses that need advanced workflows, automation, integrations, and custom application functionality.

Current plan details and pricing are available on the True DevWorks pricing page.

Service terms depend on the project and selected managed plan.

Our managed services are structured around quarterly and annual billing rather than forcing clients into complicated hosting and maintenance arrangements spread across multiple vendors.

Any project-specific commitments are clearly identified before work begins.

Project timelines depend heavily on the scope.

A straightforward business website can often be completed considerably faster than a custom platform involving authentication, customer portals, payments, automation, and several integrations.

Before development begins, we define the project's major requirements and expected delivery stages.

Yes. That is one of the primary reasons we use a modern application architecture.

A project can begin as a relatively simple business website and later expand to include features such as:

• Customer accounts
• Online payments
• Client portals
• Scheduling
• Automation
• Dashboards
• Internal management tools
• Mobile functionality
• Third-party integrations

Instead of rebuilding your entire technology platform every time your business grows, we can expand the existing system.

Yes.

Ongoing management and support are central to the True DevWorks model.

Depending on your plan, support may include website updates, infrastructure management, security maintenance, backups, application updates, troubleshooting, feature improvements, and workflow enhancements.

Standard website update requests are completed within 72 hours or sooner.

More complex development requests, new features, integrations, or substantial design changes may require additional development time depending on scope.

You are not simply handed a website and left to figure out how everything works.

Website builders are useful when the goal is simply to put a few pages online.

True DevWorks is designed for businesses that want their website to become part of how the business actually operates.

We can combine your website, lead generation, customer communication, payments, internal workflows, integrations, and automation into a managed platform that can continue evolving as your company grows.

A website should not just exist.

It should work for your business.